Gmail Usability
An interesting article on Google's Gmail and email usability in general.
"As Gmail comes out of Beta, Google may find itself with a product that users are slow to adopt. People may find the subtle change in the email paradigm more dramatic than Google anticipated. Perhaps this speaks to the dangers of bad design: a bad product can just as easily become entrenched as rejected, such that when a better one comes along, users are reluctant to adopt it."
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